Marron Floral Patch Work Fine Cotton Straight 2 Pcs Kurti Set

• Hand wash separately in cold water to preserve fabric quality.
• Dry Clean recommended for delicate fabrics.
• Use only mild detergent to maintain softness and longevity.
• Pure cotton may bleed in the first wash, so wash it separately initially.
• Dry in shade to retain the fabric’s original color and texture.
• Iron at low to medium temperature as required.
• Avoid machine washing, especially for delicate fabrics, to ensure durability.

DELIVERY TERMS

At Poshnaari, every order is handled with care to ensure a seamless and timely delivery experience.

Dispatch & Tracking-

• Orders are typically dispatched the same day.
• Once shipped, tracking details are shared via email and SMS, allowing you to follow your order at every step.

Delivery Timelines-

• Domestic (India): 5–6 business days
• International: 7–12 business days

For International orders connect over whatsapp before placing orders.

Delivery timelines may vary based on location, seasonal demand, or circumstances beyond our control.

Address or Contact Updates-

For any changes to delivery address or recipient details, please contact us promptly at:

• WhatsApp: +91-9217445629
• Email: poshnaari.official@gmail.com

Our team will coordinate with our logistics partners to facilitate the update wherever possible.

Express & Special Occasion Deliveries-

For urgent deliveries or special occasions, write to us an email and WhatsApp on above mentioned contacts. We will make every effort to accommodate your preferred delivery timeline.

Delivery Delays-

While we strive to meet promised timelines, delays may occur due to third party logistics operations or unforeseen events. Once dispatched, delivery timelines are managed by our courier partners.

Shipping Charges-

• India: Complimentary shipping on all orders
• International: Shipping fees are calculated and payable at checkout based on destination

At Poshnaari, we follow a customer-friendly approach to ensure your shopping experience is smooth, transparent, and stress-free. We are committed to supporting you both before and after your purchase.

We encourage you to ask as many questions as needed before placing your order — whether about fabric, design details, sizing, or measurements. Our team is always happy to assist you in making the right choice.

Feel free to reach out to us via Call, Email,or WhatsApp.

We’re just a message away.

Support Availability: 24×7, 365 days

WHEN EXCHANGE ARE NOT APPLICABLE ?

• Color Variation: Slight differences (10–15%) may occur due to screen resolution and lighting. Exchanges/returns are not applicable for minor color variation.
  
• Product Preference: Please review fabric, color, and product details before ordering. Exchanges/returns are not accepted based on personal preference.
  
• Change of Mind: Not applicable for exchanges/returns.
  
• SALE Items: Considered final sale. No exchange/return.
  
• Overseas Orders: Exchanges/returns are not available
  

EXCHANGE DUE TO SIZE ISSUES?

• We recommend referring to the size chart twice before placing the order. In case you are not sure about your size we would love to assist you in finding the right size for you. Order one size up if you're still unsure.
  
• If you face size issues once you receive the product you can connect with us immediately within 48 hrs by sharing order number, product pictures and issue description. Our team will assist everyone on a case to case basis.
  
• Kindly note we can’t assure you of offering exchange as it depends on availability of your size in your design at that moment of time, Additionally it will incur 250 INR additional charges per item to cover logistics expenses incurred with reverse pickup and re-dispatching.
  

ORDER CANCELLATION ?

• Orders cannot be cancelled once confirmed. However, please reach out to us at the earliest and we will do our best to assist based on order status.
  
• ELIGIBILITY FOR REFUND?
  
• Refund will be done only in case of wrongly delivered goods or wrong size delivered. 
  
• In case of damage, please connect with us within 24 hours of delivery.
  
• A parcel opening video (mandatory) clearly showing the damage is required. Claims without video proof will not be accepted.
  
• Once approved, we will arrange a replacement only (no refunds).
  
• If the same product is unavailable, you may select another product of equal value or may ask for refund.
  
• Replacement timeline: 5–8 working days after we receive the returned parcel and Inspection is passed by our team
  
• Kindly record a parcel opening video to ensure smooth resolution of any concerns.
  

STOCK AVAILABILITY ?

• Each piece is curated in limited quantities. In rare cases of stock unavailability post purchase, our team will contact you promptly to discuss suitable alternatives or next steps.
  

DUTIES & TAXES ?

• India: Prices displayed are inclusive of GST
  
• International: Import duties and taxes, if applicable, are the responsibility of the  
  
• Customer and vary by destination country. 
  
• Poshnaari is not liable for non-delivery resulting from unpaid customs charges.